Bala Ganesh S
Hi there 👋 I'm Bala Open to Work · Joinable in 7 Days

Hi, I'm Bala — Your Next Business Analyst.

15+ years of progressive IT experience across RPA, Web & Mobile App development, Power BI, Power Automate and ChatBOT. Currently a Global Business Analyst at ZF India — looking for my next opportunity to drive measurable digital transformation.

🤖 RPA / UiPath 💻 Web Apps 📱 Mobile (Flutter) 📊 Power BI ⚡ Power Automate 💬 ChatBOT
Bala Ganesh S
Bala Ganesh S
Global Business Analyst · ZF India Pvt. Ltd.
#OpenToWork — Joinable in 7 Days
📍 LocationChennai, India
💼 Experience15+ Years
🌐 RelocationOpen Globally
🛂 PassportValid · Ready
⏱️ Notice PeriodWithin 7 Days
💬 LanguagesEnglish, Tamil
🎯
Business Analyst
Target Role
🏢
ZF · WABCO · TCS
Top Employers
🏆
Six Sigma 7+
4 Yellow · 3 Green
🤖
UiPath Advanced
RPA Developer
📈
40 – 60%
Avg. Effort Reduced
👥
8+ Engineers
Mentored
About Me

Why I'd Be a Great Fit for Your Team.

A snapshot of who I am, what I bring, and what I'm looking for in my next role.

I'm a results-driven Business Analyst with a rare blend of business acumen and hands-on technical depth. After 15 years progressing from .NET developer to Solution Architect to Global BA, I've earned the trust of stakeholders across India, Europe and North America.

My day-to-day at ZF India spans RPA, web and mobile app delivery, Power BI dashboards, Power Automate workflows, and ChatBOT initiatives — acting as the single bridge between business intent and technical execution.

I'm now looking for a forward-thinking organisation where I can lead enterprise-scale digital transformation programmes, mentor talented teams, and continue delivering measurable, audit-grade outcomes.

🎓
BCA Graduate · Diploma in Computer Engg.
Annamalai University · Samuel Polytechnic
🏅
Lean Six Sigma — 4 Yellow + 3 Green Belts
7+ certified cost-saving project deliveries
🤖
UiPath RPA Developer (Advanced)
Production deployments at WABCO & ZF
🌍
Global Stakeholder Experience
Cross-functional, cross-geography delivery
🛡️
SOC Audit-Ready Documentation
Keystroke-level PDD & SDD authoring
Core Expertise

Six Domains. One Analyst.

Hands-on across the full digital stack — not a generalist with shallow knowledge, but a senior practitioner who codes when needed.

🤖

RPA Automation 8+ yrs

End-to-end automation across finance, supply chain & operations. Designed enterprise architectures and deployed BOTs using UiPath, VBA, AutoIT and Python.

UiPathPythonVBAAutoIT
💻

Web Development 6+ yrs

Built and maintained the in-house RPA Orchestrator (Immer.AI) and BOT Store using HTML, CSS and JavaScript — used daily across enterprise teams.

HTMLCSSJavaScript.NET
📱

Mobile App Design & Development 4+ yrs

End-to-end mobile app design and development using Flutter — cross-platform iOS & Android delivery with native-grade UX, requirements through UAT and go-live.

FlutterDartiOSAndroidUI/UX
📊

Power BI & Analytics 5+ yrs

Designed executive dashboards, KPI reports, and self-serve analytics. Translated raw enterprise data into decisions leadership could act on.

Power BIExcel Adv.SQLDAX

Power Automate 3+ yrs

Built low-code workflow automations integrating SharePoint, Outlook, Teams and external APIs — replacing repetitive manual workflows.

Power AutomateSharePointConnectors
💬

ChatBOT Solutions 3+ yrs

Conversational AI for internal operations — from requirements discovery to production rollout, integrated with enterprise workflows.

NLPBot FrameworkWorkflow API
Skills Proficiency

Where I'm Production-Ready.

Honest, measured proficiency across the tools and platforms that matter for a modern Business Analyst role.

Requirements Gathering & PDD/SDD95%
UiPath / RPA Development92%
Web Tech (HTML/CSS/JS)89%
Python / C# / VBA93%
Lean Six Sigma & Process Engg.88%
Power BI & Data Analytics85%
Power Automate Workflows80%
UAT & Defect Management93%
Agile / Scrum & Waterfall90%
Team Leadership & Mentoring80%
Impact & Achievements

Numbers That Tell My Story.

Quantified outcomes from 15 years of automation, analysis and team leadership.

60%
Effort Reduction
Average across automation projects
7+
Six Sigma Belts
4 Yellow · 3 Green Belts
8+
Engineers Mentored
Sprint planning & code reviews
100%
SOC Audit Pass
First-attempt compliance rate
15+
Years in IT
.NET → Automation → BA
4+
Reusable Utilities
Built & deployed in-house
2
Internal Platforms
Immer.AI Orchestrator & BOT Store
Stakeholder Hours Saved
Across global business units
Live Project Portfolio

Real Enterprise Work. Real Outcomes.

Nine in-house corporate projects I've architected, built or led — each with a measurable business impact. Project names anonymised for confidentiality.

01
ChatBOT
💬

HR Self-Service ChatBOT

An always-on conversational assistant for 5,000+ employees handling HR queries 24×7 — leave balance, policies, payslips, onboarding.
HR team overwhelmed with ~800 repetitive tickets/week, slowing down strategic work.
Built an NLP-powered ChatBOT integrated with HRIS, SharePoint & Outlook. Resolves Tier-1 queries instantly with smart escalation to humans for complex cases.
~₹18 L/yr saved72% ticket auto-resolution
Before
After
NLPBot FrameworkPower AutomateSharePoint
Customer Benefit: 24×7 support, 8× faster response time, HR team freed for strategic projects.
02
RPA · Web
🌐

Vendor Portal Data Extraction Bot

Automated daily extraction of pricing, inventory and quotation data from 30+ vendor web portals into a centralised database.
Procurement team manually logging into 30+ portals daily — losing 5+ hours per analyst.
UiPath bot with secure credential vault, captcha handling and dynamic web scraping. Pushes consolidated data into SQL with alerts on price anomalies.
1,200 hrs/yr saved4 analysts redeployed
Before
After
UiPathSeleniumPythonSQL
Customer Benefit: Real-time vendor pricing visibility, faster sourcing decisions, ₹40L procurement savings.
03
RPA · SAP
💼

SAP Invoice Processing Bot

End-to-end automation of vendor invoice booking in SAP — from email inbox to PO matching, GL posting and approval routing.
Finance team processing 4,000+ invoices/month manually with 12% error rate and 7-day cycle.
UiPath bot with OCR for invoice parsing, 3-way PO matching in SAP, exception routing and audit-ready logging at keystroke level.
~₹25 L/yr saved7 days → 1 day cycle
Before
After
UiPathSAPOCRPython
Customer Benefit: 99% accuracy, faster vendor payments, on-time financial closings, SOC audit-ready.
04
RPA · Docs
⚙️

Email & Document Processing Bot

Reads structured emails & attached PDFs, extracts data, validates against business rules and updates downstream systems automatically.
Operations team spending 6+ hours/day on email triage, PDF extraction and data entry.
UiPath + Python OCR pipeline with Outlook integration. Auto-classifies emails, extracts PDF tables and pushes structured data into ERP.
~₹12 L/yr saved85% manual effort ↓
Before
After
UiPathPythonPDF2TextOutlook API
Customer Benefit: Zero data-entry errors, instant downstream processing, team focused on value-added work.
05
Mobile · Flutter
📱

Field Service Mobile App

Cross-platform Flutter app for 200+ field engineers — job scheduling, on-site checklists, photo capture and offline sync.
Engineers still using paper job cards — delayed status updates, lost reports, no real-time visibility.
Designed and developed a Flutter app with offline-first architecture, GPS tagging, e-signature capture, and seamless sync to backend systems.
~₹22 L/yr saved3× more jobs/day
Before
After
FlutterDartFirebaseREST API
Customer Benefit: Live job tracking, faster invoicing, happier engineers, paperless operations.
06
Mobile · Flutter
🚀

Sales Force Tracker App

Flutter-based mobile companion for the sales team — visit logging, customer 360 view, order placement and live performance leaderboards.
Sales reps relying on Excel reports — managers had no real-time view of pipeline or visit coverage.
Built a Flutter app with native-grade UX, push notifications, geo-fenced visit check-ins and a live KPI dashboard for managers.
+18% sales lift100% visit visibility
Before
After
FlutterDartMaps SDKREST API
Customer Benefit: Data-driven sales decisions, motivated reps, improved territory coverage and pipeline accuracy.
07
Web Portal
🏢

Vendor Onboarding Web Portal

A self-service web portal for new vendors to register, upload compliance docs, complete KYC and track approval status.
Vendor onboarding took 14+ days with email-based document chasing and manual verification.
Built a responsive web portal with multi-stage workflow, document validation, e-signature, and approval routing integrated with ERP.
14 days → 3 days78% faster onboarding
Before
After
HTMLCSSJavaScript.NETSQL
Customer Benefit: Faster vendor activation, audit trail, fewer compliance gaps, scalable onboarding.
08
Web Portal
👥

Employee Self-Service Web Portal

Centralised internal portal for 3,000+ employees — leave management, expense claims, asset requests and policy library.
Employees raising tickets via email for routine HR/IT requests — slow turnaround, no transparency.
Designed and developed a unified portal with role-based access, approval workflows, status tracking and SSO integration.
~₹15 L/yr saved65% ticket reduction
Before
After
HTMLCSSJavaScriptSQLSSO
Customer Benefit: Self-service culture, transparency on requests, less load on shared services.
09
Power BI
📊

Operations Performance Dashboard

Executive-grade Power BI dashboard tracking automation ROI, plant operations KPIs and process performance — refreshed every hour.
Leadership reviewing static weekly Excel reports — decisions delayed by 5–7 days due to stale data.
Built Power BI dashboards with DAX-based KPIs, drill-through analytics, automated SQL refresh and mobile-friendly views.
7 days → 1 hour168× faster insights
Before
After
Power BIDAXSQLExcel
Customer Benefit: Real-time decisioning, single source of truth, C-suite confidence, ROI visibility.
Career Journey

Fifteen Years. Six Chapters.

A continuous progression of scope, complexity and impact.

Global Business Analyst

2024 — Present
ZF India Private Limited

Single point of contact between business stakeholders and technology teams across RPA, Web, Mobile, Power BI & ChatBOT. Lead requirements workshops, author PDD/SDD, drive UAT, and champion digital transformation programmes delivering measurable cost and time savings.

PDD/SDDStakeholder MgmtUATDigital TransformationMentoring

Senior Automation Engineer & Solution Architect

2022 — 2024
WABCO India

Designed end-to-end RPA solution architectures using UiPath across finance, supply chain & operations. Led design reviews, built and maintained the in-house RPA Orchestrator (Immer.AI) and BOT Store, and reduced manual effort by over 60% in targeted processes.

Solution ArchitectureUiPathPythonHTML/CSS/JS

Senior Automation Engineer

2018 — 2022
WABCO India

Handled a team of 8+ automation engineers — coordinating sprint planning, code reviews, UAT and production support. Built reusable in-house utilities (Text2Speech, XlAddIns, PDF2TextConverter, QCChecker) and produced SOC audit-ready documentation at keystroke level.

Team LeadPythonC#VBASOC Audit

Automation Engineer

2016 — 2018
Tata Consultancy Services

Developed and deployed RPA BOTs using .NET, C#, VBA and AutoIT for clients across banking and manufacturing. Created POCs based on client requirements and presented automation feasibility reports to business leads.

.NETAutoITBankingPOCs

.NET Developer

2013 — 2016
Tata Consultancy Services

Built enterprise applications across the full lifecycle. Worked with MIS teams to automate report generation, reducing turnaround time. Operated within Agile/Scrum and Waterfall methodologies.

.NETC#AgileMIS

Junior Developer / IT Support

2011 — 2013
Lanson Toyota Pvt. Ltd.

Implemented features in the .NET-based CTDMS branch-level application for spare parts management. Handled L2 support tickets, coordinated with vendors, and ensured system compatibility across locations.

.NETL2 SupportCTDMS
Education & Certifications

Credentials & Continuous Learning.

🎓 Education

Bachelor of Computer Applications (BCA)

2011 · 56%
Annamalai University · Distance Education

Diploma in Computer Engineering

2009 · 78%
Samuel Polytechnic · Regular

H.S.C. — Computer Science

2007 · 55%
St. Thomas Higher Secondary School

🏆 Certifications & Awards

Lean Six Sigma — 7+ Belts

4 Yellow · 3 Green

Earned through hands-on cost-saving project delivery — quantified outcomes verified at organisational level. 4 Yellow Belts for process-level improvements and 3 Green Belts for cross-functional impact projects.

UiPath RPA Developer (Advanced)

Certified

Hands-on enterprise automation deployments across multiple business units and process domains.

40 – 60% Effort Reduction Track Record

Consistent

Every automation project consistently delivered measurable manual-effort reduction within target ranges.

What I Bring

Why I'd Be a Strong Hire for You.

Strengths that translate directly into team value, faster delivery, and lower risk.

🎯

Day-One Productive

15 years of muscle memory. I don't need a 90-day ramp — I'm contributing to discovery sessions in week one.

🔧

Hands-On, Not Just Diagrams

I write production code in Python, C#, VBA and JavaScript. Engineers trust my BA artefacts because I've been one.

📋

Audit-Grade Documentation

SOC-ready PDDs and SDDs. Compliance teams stop chasing me — they start using my docs as templates.

👥

Proven Team Leader

Mentored 8+ automation engineers. Comfortable owning sprint planning, code reviews and stakeholder rituals.

🌐

Multi-Domain Versatility

RPA, Web, Mobile, BI, Power Automate, ChatBOT — context-switch without losing momentum or quality.

📊

Data-Driven Mindset

Lean Six Sigma certified. Every initiative I run carries a baseline metric and a quantified target.

🤝

Stakeholder Whisperer

Equally comfortable with C-suite executives and floor-level operators. Translation losses approach zero.

Fast Decision Velocity

I unblock — feasibility, effort, scope, sign-off. Programmes don't stall waiting for an analyst's verdict.

🌍

Global & Mobile

Valid passport, open to relocation, comfortable with cross-geography stakeholder rhythms.

Let's Schedule a Conversation.

Tell me about the role and your team. I'm responsive, available immediately for interviews, and ready to dive in.

Recruiter FAQ

Quick Answers for HR & Hiring Managers.

The questions you usually ask at screening — answered upfront so we can move faster.

What roles are you targeting?
Senior / Lead Business Analyst, RPA Solution Architect, Digital Transformation Lead, or Automation Programme Manager — full-time, ideally with a clear ownership scope across RPA, BI and process automation.
What is your notice period?
Within 7 days. I can wrap up handover and join your team in under a week — making me ideal for time-critical hiring needs.
Are you open to relocation?
Yes — I hold a valid passport and am open to onsite, hybrid or fully remote roles globally. I'm currently based in Chennai, India.
What is your expected compensation?
Open to discussion based on role scope, responsibilities and total compensation package. My priority is the right role with growth potential — happy to share specifics during the screening call.
Are you hands-on technical or pure documentation?
Both. I author audit-grade PDDs & SDDs and write production code in Python, C#, VBA, UiPath, SQL and JavaScript when the situation calls for it. The depth of my technical background is what makes my BA artefacts trusted by engineering teams.
Which industries have you worked across?
Automotive (ZF, WABCO, Lanson Toyota), enterprise IT consulting (TCS), banking and manufacturing — all complex, audited, multi-stakeholder enterprise environments.
Are you available for video interviews?
Absolutely. Available across Asia, Europe and US time zones via Zoom, Teams, Google Meet or any platform of your choice. Same-day scheduling possible.
Can you share references?
Yes — references from previous managers and senior stakeholders at WABCO, ZF and TCS available upon mutual progress in the interview process.
What's the fastest way to reach you?
Email balafathii@gmail.com, call/WhatsApp +91 9600-281-246, or send a calendar invite directly to my email. I respond within a working day, usually faster.
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